Product Features

WiDE collects signals from the main engine and other ship machinery. Engine and ship data are transmitted through a secure encrypted communication channel and accessible through WinGD’s protected online platform.

A WinGD Customer Operation Expert identified, remotely, unusual liner wall temperature fluctuations that were below the level needed to set off engine alarms. A detailed investigation commenced using the remote connection to evaluate all the relevant engine parameters.

The crew were proactively contacted by WinGD’s Customer Operation Expert and notified of a potentially leaking fuel injector on one of the cylinder units that could lead to potential scuffing. They conducted an inspection and confirmed WinGD’s analysis. As a result, the defective fuel injector was replaced and the engine continued to operate as normal.

Customer benefits: the issue was identified and solved before any failures could occur contributing to savings in operational costs while maintaining the availability of the main engine.